ImportSquare Shopping & Shipping Blog

This video explains how to bulk upload orders and shipping addresses. You can upload up to 100 orders at once using a CSV file. Also, if you have multiple shipping addresses, you can bulk upload up to 20 addresses at a time.

In this video, we explain the Package Shipped status. Orders that have been dispatched from our Portland warehouse will move to the Package Shipped status. In this status, you can download the invoice and fee details, and check information such as the carrier, package weight and dimensions, and tracking number.

we explain how to submit a “Package Shipment” request.

The [ackage in Warehouse status is a very important stage for product management. Because it includes many functions, we will explain it in two separate videos. In this video, we will explain how to request “Consolidated Packing” and how to request Packaging for Shipping.

We will cover the icons for editing　following icons that are essential for product management including Additional Photo Request icon, Detailed Inspection Request icon, Order Split Request icon, CSV Data Download icon

we explain the features available under the Expected Package status on My Page.

In this video, we explain how to view and confirm the Ready to Ship status on My Page, along with other basic functions. Once packing is completed for a shipment you requested, the order will move to the “Ready to Ship” status. In Ready to Ship, you can review key details such as package dimensions, weight, and the destination shipping address. At this stage, you will be asked to pay the inspection fee and international shipping fee. Once we confirm your payment, the shipment

In this video, we explain how to view your Packages In The Warehouse status in My-Page, how to review and edit details, and other basic features. Once the inspection of the items are completed, the order will move to the Packages In The Warehouse Status. The Packages In The Warehouse Status is an important stage where you review the inspected items and take the necessary actions. In addition to checking the inspection results and requesting bundling or shipment, there are var

In this video, we explain how to view the Expected Package status on My Page, how to check and edit details, and other basic functions.

In this video, we explain the basics of how to use “My Page”. Items you purchase will move through the following statuses in orde

This section explains the actions you can perform on My-Page after inspection of your package has been completed at the ImportSquare warehouse.

My-Page Icon Feature Guide

ImportSquare provides a specialized service for Return products sold within the United States.

A list of international shipping rates from the United States to Japan (as of October 2025) categorized by membership. Please refer to the attached PDF. FedEx Economy: Please refer to the attached PDF Yamato TQBin: Please refer to the attached PDF. Yamato Over-size: Please refer to the attached PDF. There are other shipping methods. Please contact importsquare administrator for the detail. FedEx Economy For the Enterprise plan, weight is calculated based on the comparison be

You can upload your orders in bulk using CSV. Click on the CSV in the left menu. Download the CSV-Sample for the desired order(For...

A list of international shipping rates from the United States to Japan (as of June 15th) categorized by membership. Please refer to the...

At ImportSquare, we are constantly striving for better packaging in order to protect your important products from getting damaged. For...

Setting US Return Address is required if you are selling in the US Amazon. Please see below to set the return address in Amazon Seller...

Please refer to the below procedure for returning items on Amazon. 1. Conduct a Replace or Refund item with your Amazon account. *Select...

You can add and/or modify tracking#, Quantity and Unit Price from your account page and here is how. If there are multiple similar...